Great post by Seth Godin “It’s tempting to be oppositional. To see the different as the other. To dominate, to win, to move up as others move down (because in the zero sum game that we’ve built around us, that’s the only way). But a networked world, one based on connection can’t tolerate the tension and pain that bullying and dominance require. An alternative is with-ness. The practice of talking so we can be heard, and listening so we can understand.”
Yes, my friend. Painful listening and careful talking, That’s the secret.